Global Broker Regulation Inquiry App
WikiFX
English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
Resolved
They did not send any text messages or emails about forcibly closing of the position, which caused me serious losses
Object 
KCM Trade
Issue
Others
Requirement
compensation
Amount
$2,000(USD)
Time
33day22hour
Mediation Progress
Hong Kong 2022-12-22
Resolved 
YUEYINGER35895
YUEYINGER35895Mauritius 2022-11-22
Reply KCM Trade
Dear customer, please reach out to us for help. CS@kohlecapital.com
Reply
Hong Kong 2022-11-21
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-11-21
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2022-11-18
Start Mediation YUEYINGER35895 
YUEYINGER35895I opened a new account on the Kirkes platform on November 16. I made a long order for crude oil on the 17th. I stayed up all night thinking that the price would go up the next day and the profits would be lost. But the next morning, Kirkes The platform forcibly closed my position without any text messages or email notifications. In the morning, the crude oil rose to around 82.60, which caused me to lose nearly 2,000 US dollars including the handling fee. I request the platform to compensate me for all the losses.
Start Mediation
Statement：
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
Previous Post
The agent maliciously induces to earn fees and spreads, resulting in losses
China
Next
Scam customers and slippage liquidation, demanding compensation for hard-earned money
China
To view more
Please download WikiFX APP
