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Resolved
Position cannot be closed automatically when the specified profit level is reached; cannot deposit ; poor customer service
Object
GO Markets
Issue
Others
Requirement
compensation
Amount
$50,000(USD)
Time
49day1hour
Mediation Progress
Hong Kong2022-12-23
Resolved
j12940
j12940Australia2022-11-23
Reply
GO Markets
GO MarketsWe will follow up the case. Please wait patiently.
Reply
Australia2022-11-08
ReplyGO Markets
Our specialist has communicated with you.
Reply
Hong Kong2022-11-07
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-11-07
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-11-04
Start Mediationj12940
j12940About Go markets 1. the position cannot be automatically closed when the specified profit level is reached, causing huge losses to the customer, and there is no compensation so far. 2. There is a problem with the website deposit function： the amount is not displayed after the deposit. 3. The customer service is terrible, especially the one named Austin! 4 Disclose other people's transaction information. I am here asking the platform to apologize and compensate
Start Mediation
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