We have communicated with the customer in a positive manner. Basically the stop loss was triggered by the market oscillation, of which the customer has been informed.

The silver and nasdaq index opened high at gap in the wake of the federal reserve's decision. I traded 3 lots of nasdaq index and my positions of silver were sharply profitable. But they were closed for a loss.

Tonight, when the Federal Reserve decided on interest rates, I was long in silver and Nasdaq. The positions have always been profitable. After the interest rate decision came out, the positions rose sharply. I saw that the positions were significantly profitable. Then I watched the K-line of the computer, and then looked back at the mobile phone positions. A few orders all gave me a loss, and the K line did not drop! Black platform can not afford to play!