Dear customer, first of all, thank you for choosing and supporting XM. With respect to the complaint about your account 81243652, we have reported it to the relevant department as soon as possible for further checking. The department confirmed after checking that the platform had remitted the money successfully within a given time. Please reach out to our official online customer service immediately for further help if you have any questions. You can visit XM official website https://www.x1m1world.online/cn/, and click into the Online Service in the upper right corner of the page for help. XM provides 24 hours online customer service support from Monday to Friday, and is pleased to serve you. Have a good day.

I can't withdraw my money. It's been three days since I submitted the request and the money hasn’t been transferred into my account. I can't reach customer service neither, so I don't know what to do now.