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Resolved
Agents guides orders, deceive customers, do not set stop-loss and take-profit, and seriously carry orders.
Object
TMGM
Issue
Others
Requirement
compensation
Amount
$278(USD)
Time
46day7hour
Mediation Progress
Hong Kong2022-10-15
Resolved
SHURONG93686
SHURONG93686Australia2022-09-15
ReplyTMGM
Dear customer, in reference to your problem, please send the detailed information about account and orders by email to the official customer service mailto:support@tmgm.com, and we will conduct an investigation and reply to it. Have a good time.
Reply
Hong Kong2022-08-30
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-08-30
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-08-30
Start MediationSHURONG93686
SHURONG93686The agent guide the order and caused the customer to lose money. I figured out the account in time, otherwise the position would be liquidated.
Start Mediation
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