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Resolved
The take profit order become losses
Object
ATFX
Issue
Severe Slippage
Requirement
compensation
Amount
$1,087(USD)
Time
46day0hour

Mediation Progress
Hong Kong2022-09-24
Resolved
FX4264283490
United Kingdom2022-08-25
Reply
ATFX
Dear customer, thank you for your feedback. And our customer service team is dealing with the problem in a positive manner. We hope it will be coped with in an appropriate way. Thank you again for your information. Have a nice day.
Reply
Hong Kong2022-08-09
Supplemental Materials
FX4264283490
The account manager did not reply to and deal with my problem.

Supplemental Materials
Hong Kong2022-08-09
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-08-09
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-08-09
Start Mediation
FX4264283490

The order was executed for no reason and my account was deducted more than 1,000 US dollars, and the orders that took profit and left became losses.


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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
