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Resolved
Severe slippage
Object
XM
Issue
Severe Slippage
Requirement
improve service
Amount
$20(USD)
Time
38day13hour
Mediation Progress
Hong Kong2022-09-12
Solved after user's confirmation
Clous
ClousCyprus2022-08-17
ReplyXM
Dear customer, in reference to your slippage problem, please contact the platform customer service by your registered email, and the specialist will reply. Thank you for your support.
Reply
Hong Kong2022-08-09
Reply
WikiFX Mediation Center
WikiFX Mediation CenterDear customer, can you please provide the specific order number.
Reply
Hong Kong2022-08-05
Reply
WikiFX Mediation Center
WikiFX Mediation CenterDear customer, please submit the correct name, thank you for your cooperation.
Reply
Hong Kong2022-08-05
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-08-05
VerifiedWikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-08-05
Start MediationClous
ClousSevere slippage that cannot be accepted. Just surge from bottom to top and it is a low-spread account. It results that I cannot trust the platform or deposit anymore.
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
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