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Resolved
Maliciously widen the spread and fake the K-line
Object
TMGM
Issue
Severe Slippage
Requirement
compensation
Amount
$5,500(USD)
Time
35day22hour

Mediation Progress
Hong Kong2022-09-08
Resolved
FX3843034528
Australia2022-08-09
Reply
TMGM
Dear customer, in terms of your problem, can you please send the detailed information about account and orders to the official customer service at support@tmgm.com, and we will check and reply it. Have a good time.
Reply
Hong Kong2022-08-04
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-08-04
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-08-03
Start Mediation
FX3843034528
Trading account 7118168 Feedback on trading problems, order number: 15675223 Question: 1: The spread widens in the morning, resulting in stop loss (the opening spread is usually around 50 in the morning). During normal trading hours, the platform advertises the spread of AUDUSD is 17. There is maliciously widening the spread and sweeping the user's stop-loss; 2: The platform's GMT+3 3:40-41 points K-line is fake, and the K-line of more than a dozen well-known platforms has not reached 0.70323. The following is a comparison of the TMGM platform with other well-known platforms
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
