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Resolved
Liquidate the position without any reasons
Object
DBG MARKETS
Issue
Others
Requirement
compensation
Amount
$917(USD)
Time
52day20hour
Mediation Progress
Hong Kong2022-09-24
Resolved
FENDOU3645
FENDOU3645Australia2022-08-25
ReplyDBG MARKETS
With respect to your problem, the exclusive customer service has replied that after checking your trading logs, it is confirmed that you operated the order by yourself and had a liquidation due to a sharp market fluctuation during trading.
Reply
Hong Kong2022-08-19
Supplemental MaterialsFENDOU3645
FENDOU3645I still have not received any reply for 20 days since making a complaint about the problem at WikiFX.
Supplemental Materials
Hong Kong2022-08-03
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-08-03
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-08-02
Start MediationFENDOU3645
FENDOU3645Just deposit 1k dollars. In less than 5 minutes, it suddenly trade one lot of crude oil for me when I study about the spread. Then, the market slumps, resulting in liquidation. The communication is failed, and I have to burden by myself
Start Mediation
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