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Resolved
Unable to withdraw
Object
XM
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$28,570(USD)
Time
40day21hour

Mediation Progress
Hong Kong2022-09-09
Resolved
@TAOGE
Cyprus2022-08-10
Reply
XM
Dear customer, in reference to your complaint, after carefully checking the email address that you provided, we confirm that the trading account that you registered at our platform has been cancelled and filed for not being used for a long time. However, the account 726100 you offered is not registered at our platform. Please double check if you register it at the correct official website https://www.x1m1global.com/cn/. Meanwhile, you are reminded that some online fake brokers deliberately clone the Logo, website, and app of XM. Please improve your risk awareness and do not download and install any fake XM website or app, while protect your privacy and information. If you have any question, please feel free to the above official website of XM, and click on the Online Customer Service in the upper right corner of the page for help. XM provides 24 hours online customer service support from Monday to Friday, and we are very pleased to offer services to customers. Have a good time.
Reply
Hong Kong2022-08-01
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-08-01
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-07-30
Start Mediation
@TAOGE


I withdraw on the 22nd and the USDT has not arrived for 6 working days. It is my hard-earned money.



Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
