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Resolved
Serious slippage
Object
DBG MARKETS
Issue
Severe Slippage
Requirement
other
Amount
$380(USD)
Time
51day1hour
Mediation Progress
Hong Kong2022-07-31
Resolved
FX3449797532
FX3449797532Australia2022-07-01
ReplyDBG MARKETS
After checking, we find that the slippage you indicated occurred around the opening market in the morning, during which the volatile liquidity may result in slippage.
Reply
Hong Kong2022-06-10
Supplemental MaterialsFX3449797532
FX3449797532For the same instrument, my orders placed at the bit platforms including TMGM and AXI didn't trigger the stop loss, experiencing a floating profit. Why? Dose a small platform detain customer's loss due to the low liquidity?
Supplemental Materials
Hong Kong2022-06-10
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-06-10
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-06-10
Start MediationFX3449797532
FX3449797532The slippage is too serious. The customer service said to ask techniques, but they do not know. No reply from email inquiry.
Start Mediation
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