Global Broker Regulation Inquiry App
WikiFX
English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
Resolved
Serious slippage! Trading software keep crushing and trade automatically, resulting liquidation
Object
FOREX.com
Issue
Severe Slippage
Requirement
other
Amount
$180(USD)
Time
45day10hour
Mediation Progress
Hong Kong2022-07-10
Resolved
YUJIANZDP
YUJIANZDPUnited States2022-06-10
ReplyFOREX.com
Please reach out to your account manager for help through the email or WeChat public account on the official website of FOREX.com
Reply
Hong Kong2022-05-26
Supplemental MaterialsYUJIANZDP
YUJIANZDPThe trading software kept crashing and automatically closing positions, coupled with withdrawal unavailable. Keeping crashing leaded to loss to me. Keeping crashing.
Supplemental Materials
Hong Kong2022-05-26
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-05-26
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-05-26
Start MediationYUJIANZDP
YUJIANZDPForex.com has a serious slippage! Software keep crushing, resulting in liquidation!!!
Start Mediation
Statement：
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
To view more
Please download WikiFX APP
