I went short at the level of 1.04580, with the stop profit set at 1.04515 (without setting stop loss). When the stop profit set was triggered, the order was traded at the price of 1.04637. They asked me to contact you by email, adding that I would get the reply within 10 business days. But I didn't. How do you cope with the problem? Just reply to it. Our platform is just like this. I am so helpless.

I also sent the order number to you, but why don't you reply?

I have sent many emails, but why don't you cope with the problem?

Please reach out to the platform customer service for help.

It is somehow another fraud platform. I set take profit and it still slips, and the profit become a loss.