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Resolved
Account suspended without valid reason
Object 
ASJ Forex
Issue
Others
Requirement
Withdrawal
Amount
$30,178(USD)
Time
61day1hour
Mediation Progress
Malaysia 2022-07-08
Resolved 
Kho30315
Kho30315United Kingdom 2022-06-07
Reply ASJ Forex
Please reach out to your superior account manager or online customer service for help.
Reply
Malaysia 2022-05-31
Supplemental Materials 
Kho30315 
Kho30315How is it going with the problem? It has been over 7 working days.
Supplemental Materials
Malaysia 2022-05-09
Supplemental Materials Kho30315
Kho30315Phone number +6013-8512515
Supplemental Materials
Hong Kong 2022-05-09
Reply 
WikiFX Mediation Center
WikiFX Mediation CenterDear customer, please provide the correct phone number. Thank you for the cooperation.
Reply
Hong Kong 2022-05-09
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-05-09
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Malaysia 2022-05-07
Start Mediation Kho30315 
Kho30315On 4th May 2022, my ASJ account was suspended in a sudden without early notification. I was unable to withdraw money & application was rejected. The customer service was not patient when dealing with my request. The day after account was suspended, then only received email stated that my account was suspected of using our platform rules to seek improper benefits. I was using ASJ platform for normal Forex trade in term of Buy/Sell, there was no other improper benefits in between. I was supect the platform would like to prevent me from withdraw my own money. I have a few downline & upline who ever withdrawn money facing the same situation, only those new account user who never withdraw money were still active & able to trade.
Start Mediation
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