Global Broker Regulation Inquiry App
WikiFX
English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
Resolved
Deposit does not arrive
Object
IC Markets Global
Issue
Others
Requirement
2020031845111314470
Amount
$1,566(USD)
Time
54day23hour
Mediation Progress
Hong Kong2022-06-14
Solved after user's confirmation
YIQIESUIYUAN71267
YIQIESUIYUAN71267Hong Kong2022-05-17
Supplemental MaterialsYIQIESUIYUAN71267
YIQIESUIYUAN71267IC has asked me to upload a one month statement of account as an evidence, but I still have not received the money.
Supplemental Materials
Australia2022-04-20
ReplyIC Markets Global
Please contact the platform customer service.
Reply
Hong Kong2022-04-20
Supplemental Materials
YIQIESUIYUAN71267
YIQIESUIYUAN71267I also have a statement of account, but I failed to upload it. I have no idea what the problem is.
Supplemental Materials
Hong Kong2022-04-20
Supplemental MaterialsYIQIESUIYUAN71267
YIQIESUIYUAN71267I have a statement of account printed at the bank counter, but I was unable to upload it.
Supplemental Materials
Hong Kong2022-04-20
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-04-20
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-04-20
Start MediationYIQIESUIYUAN71267
YIQIESUIYUAN71267I made a deposit of 10,000 RMB on April 15, 2022, and there are bank remittance details and transaction evidence to prove that it has been remitted and has not been returned. But the customer service said that they did not receive it. I asked to provide evidence, but it has not been provided.
Start Mediation
Statement：
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
Previous Post
Serious slippage
China
Next
Withdrawal keeps in queuing up and cannot reach the customer service.
China
To view more
Please download WikiFX APP
