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Resolved
Withdrawal does not arrive and the customer service does not get on line
Object
IC Markets Global
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$313(USD)
Time
7hour
Mediation Progress
Hong Kong2022-03-21
Solved after user's confirmation
FX3590075185
FX3590075185Hong Kong2022-03-21
Supplemental Materials
FX3590075185
FX3590075185I can't reach out to an offline customer service.
Supplemental Materials
Hong Kong2022-03-21
Supplemental MaterialsFX3590075185
FX3590075185How can I contact an offline customer service. They should solve the problem actively instead of sidestepping it.
Supplemental Materials
Hong Kong2022-03-21
Supplemental MaterialsFX3590075185
FX3590075185The QQ customer service on the IC Markets' official website is offline.
Supplemental Materials
Australia2022-03-21
ReplyIC Markets Global
Please contact platform customer service for help.
Reply
Hong Kong2022-03-21
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-03-21
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-03-21
Start MediationFX3590075185
FX3590075185Since the withdrawal application was submitted on March 15, it has not been received, and the customer service has not responded.
Start Mediation
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