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Resolved
Return my principle
Object
IC Markets Global
Issue
Severe Slippage
Requirement
other
Amount
$10,000(USD)
Time
1233day1hour

Mediation Progress
Hong Kong07-25
Solved after user's confirmation
LIEYUN
Hong Kong2023-03-10
Supplemental Materials
LIEYUN
Why hasn't this been resolved yet? Please help me with it. Thank you.🙏
Supplemental Materials
Hong Kong2022-03-22
Supplemental Materials
LIEYUN
So far, my problem hasn't been solved, Does anyone help me? I can't contact the platform customer service.
Supplemental Materials
Hong Kong2022-03-12
Supplemental Materials
LIEYUN
The platform's customer service isn't responding to my messages - what should I do?

Supplemental Materials
Australia2022-03-11
Reply
IC Markets Global
Please contact us for your problem.
Reply
Hong Kong2022-03-11
Supplemental Materials
LIEYUN
MT4 accounts: 20008778, 90015514
Supplemental Materials
Hong Kong2022-03-11
Reply
WikiFX Mediation Center
WikiFX Mediation CenterDear customer, please provide correct MT4/5 trading account numbers. Thank you for your cooperation.
Reply
Hong Kong2022-03-11
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-03-11
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-03-10
Start Mediation
LIEYUN
All of my positions were liquidated all at once. I had been making profits before, but suddenly I started to make a lot less and lose a lot. The slippage problem became more and more serious. As a result, I could not place orders even after I made profits. Now I liquidate my positions directly. Now, please help me to check whether these orders did not reach the foreign exchange market at all, but the IC platform directly caused serious losses to our betting, and then forced the liquidation. I really can't understand why an old platform still allows it Super large slippage (deliberately) What about the capital risk control of your platform? When I didn’t enter your platform, I said it very nicely. You will only make money if our customers make money. Now I think about it, it’s getting more and more terrible. Now the platform can't be opened, the customer service doesn't respond to messages, I deliberately evade responsibility, I hope severe punishment, I will call the police
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
