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Resolved
Deposit does not arrive for 5 days. Inquiry number 3445. It is the first time that I encounter a platform which the deposit cannot arrive for five days. The customer service does not solve any problems and it takes more than 12 hours to queue up for a service staff every time. All I got is perfunctory and the payer is inquiring. I provide the transfer record. Three of my friends and me are all deposit over a million and we are treated like this somehow.
Object
IC Markets Global
Issue
Others
Requirement
2020031827311524118
Amount
$8,000(USD)
Time
37day16hour
Mediation Progress
Hong Kong2022-04-07
Resolved
RIGUANG、QINGCHENG
RIGUANG、QINGCHENGAustralia2022-03-08
ReplyIC Markets Global
Please contact platform customer service for help.
Reply
Hong Kong2022-03-01
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-03-01
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-02-28
Start MediationRIGUANG、QINGCHENG
RIGUANG、QINGCHENGDeposit does not arrive for 5 days. The principle is disappeared. It takes more than 12 hours to queue up for a customer service staff every time, but does not solve anything. In other words, this platform has serious risk that the deposit cannot arrive.
Start Mediation
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