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Resolved
Lagging
Object 
Exness
Issue
Others
Requirement
2020031845111314470
Amount
$144(USD)
Time
43day9hour
Mediation Progress
Hong Kong2022-02-24
Resolved 
FX3279880661
FX3279880661Cyprus2022-01-25
Reply Exness
Dear customer, please report the ins and outs of your problem to the 24h platform customer service or reach out to the official customer service at support@exness.com (ensure the correct email address) by your registered email. If you contacted us before, pay attention to your mailbox or consult the online 24h customer service. Thank you.
Reply
Hong Kong2022-01-12
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-01-12
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-01-12
Start Mediation FX3279880661
FX3279880661After 0:21 on Jan. 12, I could not log in from my computer due to lagging. I traded via mobile phone, I could not place the order to enter the market and the system liquidate it.
Start Mediation
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