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Resolved
ZXF!
Object
ZFX
Issue
Others
Requirement
other
Amount
$5,000(USD)
Time
33day14hour
Mediation Progress
Hong Kong2022-01-30
Resolved
AJUN5419
AJUN5419Seychelles2021-12-31
ReplyZFX
The deposit was delayed by system maintenance, but now the money has been transferred into his account. We have compensated the user in line with agreement.
Reply
Hong Kong2021-12-28
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2021-12-28
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2021-12-27
Start MediationAJUN5419
AJUN5419The website cannot be opened, and the backstage cannot be logged in! I ask the customer service and they said that it is a system upgrade! The key is that you did not send notice in advance! My margin is not enough since I cannot deposit, and my order is forcibly closed! Does the loss have to be beared by the customer? ? ?
Start Mediation
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Deposit cannot arrive the account
China
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No contact to the customer service. The previous account still has a balance, but cannot enter the backstage to withdraw
China
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