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Resolved
Bad customer service
Object
FOREX.com
Issue
Others
Requirement
2020031827311524118
Amount
$500(USD)
Time
36day20hour

Mediation Progress
Hong Kong2022-01-09
Resolved
SUIMUCHASHOU
United States2021-12-10
Reply
FOREX.com
Please contact your account manager through the official email or WeChat account at FOREX.com.FOREX.com
Reply
Hong Kong2021-12-06
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2021-12-06
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2021-12-03
Start Mediation
SUIMUCHASHOU
The customer service is bad which casuing the reward is not received. I told them that I made a deposit during the event. They say that I did not scan the QR code, but the customer service never say that I must scan the QR code and resulting in no transaction rewards.

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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
