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Resolved
NZD/USD severe slippage before dawn on 2021.11.18
Object
FXTM
Issue
Severe Slippage
Requirement
other
Amount
$574(USD)
Time
33day17hour

Mediation Progress
Hong Kong2021-12-22
Resolved
LUODENGRONG
United Kingdom2021-11-22
Reply
FXTM
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Hong Kong2021-11-19
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WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2021-11-19
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WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2021-11-18
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LUODENGRONG



At 6:19/20 in the morning of China time, Forextime Ltd. NZD/USD appeared 2 extremely fluctuating 1-minute candlestick of 28 percent. I need a scope of more than 15 minutes to make a screenshot. I cannot see that far from 1-minute and 5-minute line, and the 28 percent fluctuation is accompanied by a slippage of 8 percent. The candlestick has not reached my stop loss line but was forced liquidation. Forextime Ltd completed the candlesticks fluctuation range in two minutes which the US October retail sales monthly rate was completed after a few hours from its announcement this Tuesday which impressed me. And the type of account I use is an ultra-low spread account that charges commissions. This accident directly lost me 4 months rental fees. I think everyone needs to choose Forextime carefully.




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