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Resolved
The spread has expanded by 10 times, the market prices has fallen and the position has been liquidated.
Object
CPT Markets
Issue
Severe Slippage
Requirement
2020031845111314470
Amount
$4,700(USD)
Time
35day2hour

Mediation Progress
Hong Kong2021-12-22
Resolved
LANSEYAOJI
Belize2021-11-22
Reply
CPT Markets
Dear customer, USDTRY features bad liquidity and high spread. And the thin trading during the time of market opening and closing may lead to an expanded spread, which is normal price fluctuation in the market. Please control your positions in a rational manner and beware of the position risks. Thanks for your understanding.
Reply
Hong Kong2021-11-17
Supplemental Materials
LANSEYAOJI

2 times. Every time I sell short USD/TRY, my order is trapped due to the increasing market prices. The spreads range from 500 to 1200, which is relatively acceptable. However, the spread increased tenfold when the market price decreased for the correction, which blew my position. Does it make sense? Bad platform?


Supplemental Materials
Hong Kong2021-11-17
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2021-11-17
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2021-11-17
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LANSEYAOJI


Every time I stop position, the market goes up and the orders are stopped. The spread generally fluctuates between 500-1200. However, when the market pulls back down, the spread has expanded 10 times. The short-selling list went down in the market and the position was liquidated. What is the truth? What a fraud platform!



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