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Resolved
The slippage is severe, and the position will be automatically opened and closed. The server cannot be connected when it is critical.
Object
IC Markets Global
Issue
Severe Slippage
Requirement
other
Amount
$15,000(USD)
Time
42day15hour
Mediation Progress
Hong Kong2021-12-29
Resolved
WANGZHONGZHEN
WANGZHONGZHENAustralia2021-11-29
ReplyIC Markets Global
Please email the platform customer service, and the staff will help you deal with it.
Reply
Hong Kong2021-11-26
Supplemental MaterialsWANGZHONGZHEN
WANGZHONGZHENI failed to log in my account for two straight weeks, and the official website is unavailable to visit. In addition, the system could help me create positions and stop loss automatically during the trading.
Supplemental Materials
Hong Kong2021-11-17
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2021-11-17
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2021-11-16
Start MediationWANGZHONGZHEN
WANGZHONGZHENThe slippage is severe, and the position will be automatically opened and closed. The server cannot be connected when it is critical. Today, the position was forced to blow up because the server was not connected.
Start Mediation
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