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Resolved
I set the take-profit data for three times to the take-profit position, but there was a loss to close the position
Object
IC Markets Global
Issue
Severe Slippage
Requirement
other
Amount
$85(USD)
Time
19day22hour
Mediation Progress
Hong Kong2021-11-24
Solved after user's confirmation
DAHAN
DAHANAustralia2021-11-17
ReplyIC Markets Global
The staff member is communicating with you about it.
Reply
Hong Kong2021-11-04
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2021-11-04
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2021-11-04
Start MediationDAHAN
DAHANThe IC platform account number 20011628 has set a take profit during the execution of the order number 93853665 during the transaction. The data reached the take profit point three times, but the platform closed the position at a loss. And the customer service refused to admit his responsibility.
Start Mediation
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