Dear user, thank you for choosing XM and your support to us. Your XM MT4/MT5 account is 251006231. In term of your complaint, we have reported it to the related department and got the following replies: as for your trading account 251006231, (hereafter marked as "your account"), your trading style is considered as illegal interest arbitrage for cash, attracting our high attention according to the investigation of anti-fraud department. Therefore, regrettably we will take the following measures in accordance with the related terms, shut down all your account registered by your name; - cancel your trading orders #5214417 and #5214420 in the trading account 251006231. Please note that you have been banned from creating account and trading. If you successfully register an account and start trading due to systematic or individual error, we will shut down your account promptly and cancel all your profits and losses, and at the same time refund your principal through the original channel. It's the final decision without any more notices. If you have any question, please visit freely the official website of XM https://www.xmfx.direct/cn/, click the web customer at the upper right corner of the page to contact the customer service. XM provides 24h online customer service Monday-Friday, and we are pleased to help you, thank you.

I traded on XM but always lost money. I opened an account in September, deposited $200 but it was forced liquidated. It was said that there would be 50% bonus if depositing with digital coin. So I deposited $400 and gained $1000 after trading. But it was deducted by the platform. I contacted the customer service but there was no result. I had no way except suffering losses of forced liquidation. Beware of this fraud platform. It cheated me when I made profits. I would complaint about it until it solve my problem.