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Resolved
Unable to withdraw
Object
FXTM
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$2,533(USD)
Time
1day4hour
Mediation Progress
Hong Kong2021-10-09
Solved after user's confirmation
WANGYUBAI
WANGYUBAIHong Kong2021-10-09
Supplemental Materials
WANGYUBAI
WANGYUBAIThe WeChat customer manager refused to communicate about it and kept delaying without any reply.
Supplemental Materials
Hong Kong2021-10-09
Supplemental MaterialsWANGYUBAI
WANGYUBAIMy first deposit was made by commercial bank, without the opposite name, and I didn't receive any notice before deposit. I provided the information, but still can't withdraw my money, why? Other brokers allow users to withdraw, as long as they have their own bank card.
Supplemental Materials
United Kingdom2021-10-09
ReplyFXTM
Please show the bank receipt screenshot of the first deposit in a bit to verify the payment before withdrawal. Note: the receipt should display the information details including user name, user account/card No., amount and time of deposit, opposite account . Thanks!
Reply
Hong Kong2021-10-08
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2021-10-08
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2021-10-08
Start MediationWANGYUBAI
WANGYUBAIFraud platform. They rejected my withdraw due to many reasons.
Start Mediation
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FXTM original bank card withdrawal procedures are cumbersome, the service efficiency is slow, and withdrawal is refused many times
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