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Resolved
total deposit of nearly 60,000 US dollars and the withdrawal of 10,000 US dollars has not arrived for 10 days. I called and was told to wait 7 working days. I suspected that there was a fund security problem.
Object
FOREX.com
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$10,000(USD)
Time
30day3hour

Mediation Progress
Hong Kong2021-10-27
Resolved
FX3841272855
United States2021-09-27
Reply
FOREX.com
Please contact the account manager by the official email at the website of FOREX.com
Reply
Hong Kong2021-09-27
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2021-09-27
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2021-09-27
Start Mediation
FX3841272855


I started to deposit in my account in March this year, totaling 59,000 US dollars, and everything was normal. The first time I withdrew 13,500 US dollars in May, and it took 3 working days for the funds to arrive, which I considered normal. But on September 17, the second withdrawal of 10,000 US dollars was not smooth and it has not arrived yet.The transaction account was deducted on the same day I applied, but the funds did not arrive in the account. I made many phone calls but to no avail. Now it is September 27. I called again today. The customer service told me to wait for 7 more working days. They kept fooling me. I hope to get help and I hope it can arrive before the end of September. I urgently need funds during the National Day holiday.



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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
