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Resolved
Severe slippage. The position of the order is inconsistent with the actual transaction position.
Object
FOREX.com
Issue
Severe Slippage
Requirement
other
Amount
$95(USD)
Time
44day18hour
Mediation Progress
Hong Kong2021-09-02
Resolved
CHENBIAO4415
CHENBIAO4415United States2021-08-03
ReplyFOREX.com
Please contact your account manager via the official email shown on the official website of Gain Capital (GC).
Reply
Hong Kong2021-07-19
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2021-07-19
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2021-07-19
Start MediationCHENBIAO4415
CHENBIAO4415Severe slippage. The order of 0.6 lot of Merui immediately changed to $90. The explanation given by the customer service is unreasonable. They don’t follow up the details.
Start Mediation
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