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Resolved
The deposit hasn’t arrived
Object 
FXTM
Issue
Others
Requirement
other
Amount
$15(USD)
Time
8hour
Mediation Progress
Vietnam 2021-06-18
Solved after user's confirmation 
CANGSHANYUERHAI
CANGSHANYUERHAIUnited Kingdom 2021-06-18
Reply FXTM
Funds did not arrive because the customer deposited them into the old account. Please be aware that the funds will be refunded to the customer's bank. Thank you!
Reply
Hong Kong 2021-06-18
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2021-06-18
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Vietnam 2021-06-18
Start Mediation CANGSHANYUERHAI
CANGSHANYUERHAIDeposits used to arrive so quickly while the deposit can’t arrive timely now. The customer service asked me to contact the bank by myself. While the bank showed that the deposit arrived. It’s just 100 yuan.
Start Mediation
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