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Resolved
There are some problems with the server of AvaTrade. A50 index has been suspended for ten hours. Unable to close positions and open positions.
Object
AVATRADE
Issue
Others
Requirement
other
Amount
$1,000(USD)
Time
37day22hour
Mediation Progress
Japan2021-05-15
Resolved
FX1036623886
FX1036623886Ireland2021-04-15
ReplyAVATRADE
The quotation issue on China A50 is a quotation issue of liquidity suppliers, which is not caused by the platform. All customers who have consulted customer service have been properly handled. The customer did not directly contact the customer service during the period. If there is any problem, you can contact the customer service for cooperation as soon as possible.
Reply
Hong Kong2021-04-07
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2021-04-07
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Japan2021-04-07
Start MediationFX1036623886
FX1036623886There are some problems with the server of AvaTrade. A50 index has been suspended for ten hours. Unable to close positions and open positions.
Start Mediation
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