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Resolved
The trader suffered serious loss, and the platform had no response for a few weeks. I didn’t mean to apply compensation for the lost 5,000 USD dollars. But at least the 700 USD for copy trading should be compensated. The platform initially promised to give a reply within 14 days. But a month has passed and they have not solved this issue.
Object
PLOTIO
Issue
Scam
Requirement
other
Amount
$5,000(USD)
Time
44day0hour
Mediation Progress
Hong Kong2021-04-02
Resolved
kk18876
kk18876Hong Kong China2021-03-03
ReplyPLOTIO
This is submitted to related colleagues to contact the client and agent to solve the problem.
Reply
Hong Kong2021-02-18
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2021-02-18
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2021-02-17
Start Mediationkk18876
kk18876The trader make transactions on behalf of investors by charging commissions, but the platform takes the same side with agents and ignores the needs of investors.
Start Mediation
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