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Resolved
Severe slippage with useless SL
Object
AVATRADE
Issue
Scam
Requirement
other
Amount
$200(USD)
Time
46day23hour

Mediation Progress
Hong Kong2021-03-20
Resolved
FX1392146306
Ireland2021-02-18
Reply
AVATRADE
The last successful withdrawal was on January 27th, 2021. When consulting the withdrawal progress, the user didn't provide the customer service with the registered email so it's hard for customer service member to reply.
Reply
Hong Kong2021-02-01
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2021-02-01
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2021-02-01
Start Mediation
FX1392146306
It is not difficult to see from the above transaction screenshots that at different time periods, some of the prices at that time did not reach the stop loss price set by me, the order was stopped in advance, and the same number of points, after the proportional stop loss and profit was triggered, The profit and loss is not the same. From the screenshot below, you can see that the stop loss is triggered by 2,7 times, and the stop profit is triggered by 0.4 times. I only discovered it recently. For such a platform that promises fair trading in every possible way, the credibility is self-evident. I hope that the staff will contact me, hundreds of dollars, very little money, I can throw it away, don’t have other intentions, and I don’t want any compensation, just Hope to give an explanation. (I will delete the post as soon as possible after receiving a reasonable reply)
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Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
