Dear customer, at MT4 time at 10pm on January 8, 2021 and 4:31 on January 14, 2021, the price of gold plummeted and instantly plunged more than USD 25 and USD 10 respectively. Rapid market volatility will lead to reduced market liquidity, widening of spreads, reduction in transaction prices, and subsequent slippage problems. The main reason for slippage is that when the MT4 quotation triggers your transaction order, such as a market order, or a stop-profit/stop-loss order, limit price and other pending order prices, MT4 will send the transaction order to the liquidity provider for matching transactions. After the order reaches the market, if the market quotation has changed, then the transaction will be executed for you at the first available price at that time. Because of the flash drop of gold, there is a certain difference between the transaction price and the one you requested. In this case, both positive and negative slippage may occur. At the same time, the faster the market moves, the greater the slippage caused by this situation, which is inevitable. This is the market mechanism. When the market drops rapidly, it shows that short positions are fierce and the opponents have few long positions. The original long position to stop loss is equivalent to adding a short position. If the opponent's position is not sufficient, it will go down with all the short positions to compete for the next opponent's position. That's why we witnessed the slippage. This kind of extreme little black swan market will have slippage on all selling platforms. If it is a short order, the same positive slippage will occur. The screenshot shows the details of the transaction quotation when the order was filled. If you have further inquiries, please feel free to consult on the TMGM official website or contact your account manager. Thank you for your understanding and support. I wish you a successful transaction.

There have been more than one slippage problems. At 4 pm on January 08, 2021, there was a flash crash of 20 points. The long order bought at 1907.37 had a stop loss at 1900 and a slippage stop loss at the lowest diving point at 1879. 2021.1.14 Asian trading, buy long order in 1942, stop loss at 1937, but the order was closed at the lowest point at 1930! ! !