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Resolved
Can't depposit funds to defence the risk
Object
ZFX
Issue
Scam
Requirement
other
Amount
$2,500(USD)
Time
31day4hour

Mediation Progress
Hong Kong2021-01-27
Resolved
HAICHA7JIN
Seychelles2020-12-28
Reply
ZFX
Our system was under maintenance over the weekend, and the customer service was closed during this period. That's why the customer could not contact us. We have emailed the user at 8:00 a.m. If there is indeed a loss or liquidation, please us with the order number or the affected time period, and we will help you troubleshoot.
Reply
Hong Kong2020-12-28
Reply
WikiFX Mediation Center
WikiFX Mediation CenterHello, have you solved the problem?
Reply
Hong Kong2020-12-28
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2020-12-28
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2020-12-27
Start Mediation
HAICHA7JIN
The platform sent an email saying that the system update was completed at 6 o'clock in the morning on December 27, and all functions were available.
But in fact, in addition to the deposit function, other functions can be used. At present, the account needs to deposit funds to resist risks, but the platform cannot deposit funds, resulting in account losses.
Taking advantage of the relatively high risk of some accounts makes it impossible to add funds to the account to resist risks, resulting in helpless losses or liquidation of the account.
The platform cannot be contacted so far
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
