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Resolved
Can't log in. My account balance was cleared
Object
USGFX
Issue
Others
Requirement
Withdrawal
Amount
$0(USD)
Time
28day18hour

Mediation Progress
Hong Kong2021-01-14
Solved after user's confirmation
FX3300088876
Sensitive information
This content involves sensitive information, so it's hidden by WikiFX
Hong Kong2020-12-30
Supplemental Materials
FX3300088876
When can I receive the money?
Supplemental Materials
Hong Kong2020-12-30
Supplemental Materials
FX3300088876
When can I receive my money? I just wanna get the money back, not download the MT4.
Supplemental Materials
Australia2020-12-24
Reply
USGFX
Users will be informed by email due to server update, so we suggest that they should contact the customer service about the download link of updated MT4.
Reply
Australia2020-12-21
Reply
USGFX
We will solve it as a priority.
Reply
Hong Kong2020-12-17
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2020-12-17
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2020-12-16
Start Mediation
FX3300088876
I haven't traded for half a year, And I found that I can't log in today and my account balance was cleared. The staff of USGFX are out of contact
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
