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Resolved
Fraud! Charge high handling fee of withdrawals
Object
AVATRADE
Issue
Others
Requirement
Withdrawal
Amount
$100(USD)
Time
42day16hour
Mediation Progress
Hong Kong2021-01-09
Resolved
LANTIANBAIYUNZHIYING
LANTIANBAIYUNZHIYINGIreland2020-12-10
ReplyAVATRADE
It has have explained to the customer clearly that the reason is the exchange rate difference.
Reply
Hong Kong2020-11-30
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2020-11-30
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2020-11-27
Start MediationLANTIANBAIYUNZHIYING
LANTIANBAIYUNZHIYINGI deposited $5,005.78 at first, equal to ￥33,100. I made a deal and profited $7.4, $5013.18 in total. And I applied for withdrawal. The exchange rate wasn't changed greatly. But I just received ￥32,503.15, 596.85 deducted. That means I paid $100 to withdraw my funds.
Start Mediation
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