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Resolved
Expose IC Markets
Object
IC Markets Global
Issue
Others
Requirement
other
Amount
$1,200(USD)
Time
50day17hour
Mediation Progress
Hong Kong2020-12-17
Resolved
FX1709200344
FX1709200344Australia2020-11-10
ReplyIC Markets Global
A request has been sent to the customer for the number of the affected orders, and we are waiting for the customer's reply. Once the reply is received, we will begin to investigate the transactions
Reply
Hong Kong2020-10-28
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2020-10-28
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2020-10-27
Start MediationFX1709200344
FX1709200344The early market opened on Monday and there were 48 pips to reach my stop loss. However, my oreder was closed at the beginning of the market. 48 pips, not 20 pips. I communicated with them since Monday. I want my compensation as a dealer. I'm not foolish.
Start Mediation
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