ASIC old customers are expected to receive their withdrawals before the end of January next year.

Three months have passed. Will your platform refund my withdrawals?

Withdrawals were arranged by the third party on August 15th, and now it is September 22nd. The account can be received within one to two weeks after the third-party processing, which has been mentioned earlier. But now it has not arrived for more than a month.

According to the response of the withdrawal department on August 15, the customer's withdrawal request has been accepted by the platform and has been arranged in the third-party acceptance list. Due to the large amount of withdrawal applications received recently, the third party will remit money within 1-2 weeks after acceptance. Please wait patiently.

How long will it take for withdrawals to arrive at the account?

Our company has entered the state of independent supervision due to the ASIC license, and ASIC requires us to suspend deposits and withdrawals. To ensure customers' withdrawals, we use Vanuatu's surplus to deal with related matters. The company reiterated that it will guarantee that the customer's withdrawal is available. It is still in the transition period and the withdrawal is delayed. We are grateful for your understanding. We have arranged the customer's withdrawals in order, and we apologize for the inconvenience caused to customers.

I applied for the withdrawal on July 21, albeit successful deduction, the fund is yet to be received. Has is absconded?