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Resolved
There was a 276-pip spread with CPTMarkets , causing liquidation.
Object
CPT Markets
Issue
Others
Requirement
2020031827311524118
Amount
$0(USD)
Time
30day1hour
Mediation Progress
Hong Kong2020-09-12
Resolved
FX2560738287
FX2560738287Belize2020-08-13
ReplyCPT Markets
When the client conducted the opening, the funds were not enough. So it had nothing to do with the platform.
Reply
Hong Kong2020-08-13
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2020-08-13
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2020-08-13
Start MediationFX2560738287
FX2560738287On August 2, the spread was up to 276 pips. On the day, CPTMarkets closed my order at 1960 and 1988, which I bought at 1481 and 1459 namely. The service kept paltering on ground of trading list. I have uploaded my trading statement.
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