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Resolved
The withdrawal is unavailable for 3 weeks. The service paltered with me.
Object
USGFX
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$300(USD)
Time
1761day5hour

Mediation Progress
Hong Kong05-30
Solved after user's confirmation
SHENJIMIAOSUAN
Australia2020-09-03
Reply
USGFX
According to the reply of the withdrawal department on August 15th, the customer's withdrawal request has been in the third-party remittance list. Generally, if the requset is in the third party remittance list, customers will receive the money within 1-2 weeks. Please kindly recheck whether the money has arrived.
Reply
Hong Kong2020-08-19
Supplemental Materials
SHENJIMIAOSUAN
I cannot tolerate indefinite delays - such conduct is utterly unprofessional.
Supplemental Materials
Australia2020-08-19
Reply
USGFX
Our company has entered the state of independent supervision due to the Australian ASIC license, ASIC requires us to suspend deposits and withdrawals. To ensure that customers withdraw funds, we use Vanuatu's surplus to deal with related matters. We once again reiterated that we will guarantee customers' withdrawal. It is still in the transition period and the withdrawal is delayed. Thank you for your understanding.
Reply
Sensitive information
This content involves sensitive information, so it's hidden by WikiFX
Australia2020-08-14
Reply
USGFX
Our company has entered the state of independent supervision due to the Australian ASIC license, ASIC requires us to suspend deposits and withdrawals. To ensure that customers withdraw funds, we use Vanuatu's surplus to deal with related matters. We once again reiterated that we will guarantee customers' withdrawal. It is still in the transition period and the withdrawal is delayed. Thank you for your understanding.
Reply
Sensitive information
This content involves sensitive information, so it's hidden by WikiFX
Hong Kong2020-08-03
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2020-08-03
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2020-08-03
Start Mediation
SHENJIMIAOSUAN
The service keeps paltering with me, while the withdrawal is yet to be received. How long I will await? 50 years?
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
