The account manager has already explained that this is a normal response to the market. The losses of two orders at this time totaled 1450 US dollars. Because no stops were conducted at the stop-loss point, the customer has lost about 800 dollars more.

There was a severe slippage with Vantage FX in June, 2019, causing my account liquidated. I lost over $8000 and even owed the platform $3000 or so! When I sent emails to the platform, the manager kept shirking, saying that there was no quotation! On July 14th, the same problem came again, but the result was the same.