The solution to the problem was delayed and it hasn't been resolved.

The platform modified my transaction cost without authorization by or notification to the customer. The client was maliciously charged by the agent. Why shouldn't the platform be liable for this mistake?

It is understood that this customer actively provided his account number and password to the trader for operation. According to the "Product Disclosure Statement and Business Terms", if the customer gives the account password to others to operate, and there is unreasonable profit and loss, USG will not be able to provide customers with account security. USG can provide solutions to customers, but has no right to recover funds for customers. "Product Disclosure Statement and Business Terms" can be viewed by customers before they open their account on the official website: https://www.usgfx.com/Files/zh-CN/PDS_Global.pdf.

As for swiping and delivery notes, 86 lots occured in one night, anhd the handling fee was more than 4100 US dollars.

The bad induced clients to open accounts and run EA, during which time, it increased the high handling fee by $100, causing huge losses. Adding the cost without notifying clients, it has the unshirkable onus. Having this on exposure, I caution you against the scam.