Global Broker Regulation Inquiry App
WikiFX
English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
Resolved
The instant 10-times increased spread caused liquidation. The platform didn’t handle it.
Object 
XM
Issue
Others
Requirement
other
Amount
$80(USD)
Time
56day5hour
Mediation Progress
Hong Kong 2020-08-11
Resolved 
FX4964405102
FX4964405102Cyprus 2020-06-17
Reply XM
After checking at the backstage, when the gold was opened at 01:05, due to the smal trading volumn, the liquidity quotation was relatively small, causing the spread to expand. This happens easily when the market opens or the time is 00:00.
Reply
Hong Kong 2020-06-16
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2020-06-16
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2020-06-16
Start Mediation FX4964405102
FX4964405102The instant 10-times increased spread caused liquidation. The platform didn’t handle it.
Start Mediation
Statement：
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
To view more
Please download WikiFX APP
