English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
Resolved
Unable to withdraw
Object
FXTM
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$579(USD)
Time
116day2hour

Mediation Progress
Hong Kong2020-08-11
Resolved
FX3747002849
United Kingdom2020-04-23
Reply
FXTM
Dear customer, thanks for your comments and feedback! Regarding your question mentioned above, our professional team has investigated it in time for you. And it can be confirmed that you have not applied for withdrawals or created any withdrawal application, or we have not received any withdrawal inquiry from you. Please create your withdrawal application through your MyFXTM backstage, and our relevant departments will follow up accordingly. As a regulated foreign exchange broker, we value your feedback and are taking all necessary actions to enhance your deposit and withdrawal experience. If you have further questions or any matters that require clarification, we will continue to serve you. Official website: https://www.forextimechina.com.cn/zh. Official customer service support free hotline / QQ: 4006111266. Switchboard hotline: 44 203 734 10 25.
Reply
Hong Kong2020-04-18
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2020-04-18
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2020-04-17
Start Mediation
FX3747002849
Seeing the high score online, I contacted the service manager and applied to be an agent. I used my family member’s information to trade and the manager said that the service fee could be transferred into my account. But the process is yet to be done for one week. I was in need of fund, while it was unavailable. On Thursday, the commission was also unavailable. The online service takes such an obstructive manner.

Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
