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Resolved
Scam platform
Object
WeTrade
Issue
Others
Requirement
other
Amount
$2,000(USD)
Time
1day2hour

Mediation Progress
Hong Kong2020-04-14
Solved after user's confirmation
HEIMINGCHAN
Hong Kong2020-04-14
Supplemental Materials
HEIMINGCHAN




Your business manager persuaded the user to open an account. Is it reasonable for a sick person to trade forex? You were inducing him to gamble. You opened an account for him in November last year, but now I hope you can return all the money he lost in your company. He provided all the information including driver's license, etc., as your salesman requested. I hope that the relevant departments could help us. The staff of Public Security Bureau said this was illegal when I consulted them about it.





Supplemental Materials
Australia2020-04-14
Reply
WeTrade
Our platform didn't intervene in any transaction of the user, who made independent trading. All orders are executed naturally in the market. After losing money, the user claimed he suffered from depression and asked our platform to refund the principal. This is malicious rights protection.
Reply
Hong Kong2020-04-13
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2020-04-13
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2020-04-13
Start Mediation
HEIMINGCHAN

The opening time of the secession was unstable, sometimes delaying for minutes led to the stop-loss of the order. The rollover was $110 per lot for one night, also with a high spread.


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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
