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Resolved
IC Markets decreased the price on XAU/USD from 1600 to 1500, leading to $1800 losses.
Object
IC Markets Global
Issue
Severe Slippage
Requirement
other
Amount
$1,800(USD)
Time
138day0hour

Mediation Progress
Hong Kong2020-08-11
Resolved
WUBAINIAN
Australia2020-03-30
Reply
IC Markets Global
Your question is processed by the platform, and it promises to respond to the impact of abnormal quotes.
Reply
Hong Kong2020-03-28
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WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2020-03-28
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2020-03-26
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WUBAINIAN
IC Markets decreased the price on XAU/USD from 1600 to 1500, leading to $1800 losses. The platform blamed it on liquidity. It simply wants to hoard clients’ fund.

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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
