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Exposure

VAHA garbage platform, severe slippage. The day's opening price peaked at 4501, yet my stop-loss triggered at 4506, resulting in capital loss.

Original

VAHA垃圾平台,严重滑点,当日开盘点位最高4501,却在4506止损了,导致资金亏损

2025-12-26

Hong Kong

Severe Slippage

Reply from official VAHA

Dear Valued Client, Greetings. As the Christmas holiday has just concluded, liquidity in the precious metals market remains relatively thin, with reduced frequency of quote updates and insufficient depth in buy/sell orders. Prices may experience gaps or sharp fluctuations during opening hours. The resulting slippage is a genuine market phenomenon commonly observed around holiday periods, not due to system anomalies or human intervention. We sincerely apologize for any inconvenience caused. The platform has adjusted relevant orders based on Stop-Loss (S/L) prices to ensure trading fairness and customer experience. Should you have any questions, please feel free to contact our online customer service at any time—we are committed to providing you with dedicated support. Thank you for your understanding and continued trust.

Original

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