The advisor Natalia Bracamontes contacted me to start the process and when the Gaza Strip conflict occurred, she called me to invest 70 MM to buy oil and even suggested I sell my house as it was a unique opportunity. She was incredibly rude when I refused her request. I then requested my withdrawal and was contacted by an Anthony claiming to be from customer service who was supposed to help me with the withdrawal, but in order to withdraw, I had to up to complete 1000 dollars so the deposit order was made. After asking and asking repeatedly, he stopped responding to my messages. I was assigned another dealer, Santiago, who couldn't help with withdrawal unless I made a deposit of 300 dollars, and he could only help me withdraw 100 dollars. Lastly, Lizeth contacted me stating that my account has expired and that I have to pay 500 dollars for its activation otherwise I would start being charged for not using the platform. I have made three withdrawal requests, none were effective.