Headway You, a lousy platform, has taken all the money I earned from cooking in Thailand. Last Friday morning at 08.30, I was staring at the XAU/THB (gold to Thai baht) market. The night before, I stayed up late analyzing K-Line data for almost 10 days and managed to build a position of over 3 lots at 26,500. After clicking to confirm, the platform showed a blank white screen—my mouse clicks didn’t respond at all! I was drenched in sweat. I quickly restarted my phone, switched to my tablet, and logged in again, wasting 18 minutes just to get back in. By then, the price had surged to 26,780. I could have made a profit of 252,000 baht, but now, not only did I miss the opportunity, but due to the delayed execution, the follow-up position I added also resulted in another 98,000 baht loss. I complained to customer service, but the guy there was like a robot, just saying, 'There was excessive system traffic at that time—it’s normal fluctuation.' Normal fluctuation? My friend traded on another platform at the same time—why didn’t they have any issues? This month, I lost nearly 400,000 baht just because of Headway’s failed order execution! Headway, you deliberately caused delays and want us retail investors to lose money.